Privacy Policy

Effective Date: January 1, 2024

At BRC Send, accessible from https://app.brcsend.com/, one of our main priorities is the privacy of our visitors and users. This Privacy Policy document contains types of information that is collected and recorded by BRC Send and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at [email protected].

This Privacy Policy applies only to our online activities and is valid for visitors to our website and users of our SaaS platform with regards to the information that they shared and/or collect in BRC Send. This policy is not applicable to any information collected offline or via channels other than this website.

1. Consent

By using our website and platform, you hereby consent to our Privacy Policy and agree to its terms.

2. Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

• Account Information: When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
• Social Media Account Data: When you connect your social media accounts (including but not limited to Facebook, Instagram, etc.) to our platform, we collect and store authorization tokens, account identifiers, profile names, and page/account lists. This data is required solely to perform the functions of our service (e.g., scheduling and publishing posts).
• Content and Usage Data: We process the content you upload (images, text, videos) to schedule and publish to your connected social media channels. We also collect usage data to improve our services.

3. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our platform.
• Improve, personalize, and expand our platform.
• Understand and analyze how you use our platform.
• Develop new products, services, features, and functionality.
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
• Send you emails.
• Find and prevent fraud.
• Facilitate authorized posting to your connected social media accounts via their respective official APIs.

4. Data Retention and Third-Party API Services

Our platform integrates with third-party APIs (such as Meta Graph API). Your integration with these services is governed by their respective privacy policies. We recommend reviewing:

• Facebook/Meta Privacy Policy: https://www.facebook.com/policy.php

We store your social media tokens securely. You can revoke our platform's access to your social media accounts at any time through our platform settings or directly via the security settings of the respective social media network.

5. Facebook/Meta Data Deletion Instructions

BRC Send respects your control over your data. In compliance with Meta Platform Terms, we provide a mechanism for users to request the deletion of their data associated with Facebook login.

To delete your activities and data associated with our Facebook App, you can follow these steps:

1. Go to your Personal Account's "Settings & Privacy" on Facebook. Click "Settings".
2. Scroll down and click "Apps and Websites".
3. Find and select "BRC Send".
4. Click the "Remove" button.
5. Alternatively, you may contact our support team at [email protected] with a request to delete all Facebook-derived data from our servers. We will process your request within 30 days.

6. GDPR and CCPA Data Protection Rights

We want to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

7. Security of Your Data

The security of your personal and social media account data is important to us. We use industry-standard encryption and security measures to protect your tokens and content. However, please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted.

9. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at [email protected].